2014-09-25-shipping-experience-review-iherb

How iHerb builds trust with international shoppers – shipping experience review on iHerb

Run an online store and ship domestically only to US, Canada or UK? Think twice after reading the following graph. While US and Canada are expected to see a strong growth of 14% and 16% annually, China, India and Mexico are enjoying a much ~faster~ crazier annual growth at 57%, 44% and 21% respectively according […]

Continue Reading
2014-09-16-4-best-practices-to-improve-ecommerce-shipping-experience

4 Best Practices to Improve eCommerce Shipping Experience

The ideal shipping policy of an online store is free delivery and free returns, isn’t it? If you have run an online store for a while, you should know that online shoppers are not that easy to please, especially with the presence of omni-channels and mobile shopping. In this article, I will go through 4 […]

Continue Reading
how-to-add-track-your-order-page-at-3dcart-store-in-5-mins

How to add Track Your Order page at 3dcart in 5 mins

If you run a 3dcart store and want to let your customers track orders within your website, this simple step-by-step guide will help you insert a FREE tracking widget powered by AfterShip to your 3dcart page. Your visitors can input a tracking number and display the tracking results.

Continue Reading
three-best-tracking-iphone-apps

Best Package Tracking iPhone Apps

If you shop online often, package tracking app should be on your top list of iPhone apps. Other than the official carrier app from USPS, UPS or FedEx, you probably need a universal package tracking app as online stores use various carriers to ship your order. In this post, I will recommend you 3 best […]

Continue Reading
how-to-add-track-your-order-page-at-Shopify-store-in-5-mins

How to add Track Your Order page at Shopify in 5 mins

If you run a Shopify store and want to let your customers track orders within your website, this simple step-by-step guide will help you insert a FREE tracking widget powered by AfterShip to your Shopify page. Your visitors can input a tracking number and display the tracking results.

Continue Reading
aftership-prestashop-module

Introducing AfterShip Module for PrestaShop

Following our recent relaunch of AfterShip in mid-July 2013, the AfterShip team is now focusing on building new integration with shopping carts and carriers. Today, we launch a FREE AfterShip module for PrestaShip that allows stores to track and monitor all shipments automatically in one place. [10-min Installation] Download AfterShp Module for PrestaShop

Continue Reading
2013-07-14-aftership-leave-beta-today

AfterShip leave beta today

AfterShip was found in 2011 Nov, while I met Andrew and Dante (another co-founders) in the HK Startup Weekend HK. At that time AfterShip was only an idea, an idea that to help all online merchants to track, monitor their shipments, and notify their customers. We hope to solve the merchant’s customer service pain, make […]

Continue Reading
aftership-introduces-webhook

AfterShip introduces Webhook

AfterShip launches webhook for users to collect information about different delivery events as they happen in near real-time. By providing a URL and select the events, AfterShip will send the data you request to the URL whenever the events take place (e.g. out for delivery or delivered).

Continue Reading
new-feature-courier-priority

New Feature: Courier Priority

AfterShip automatically detect the courier of each shipment based on its tracking number format. While AfterShip supports over 70 couriers, the same tracking number format may clash with multiple couriers. In this case, you will want to tell AfterShip which courier you’re actually using, i.e. set a courier priority for your AfterShip account.

Continue Reading
2013-03-19-how-many-times-track-package

How many times do people track a package?

The question comes into my mind when we ask ourselves how important should an online store allow customers to track within the site. How frequent do people track a shipment? UPS suggests 2.42 times per shipment based on their 2012 fact sheet. Daily delivery volume =16.3 million packages &  documents Online tracking Average = 39.5 million […]

Continue Reading