Monthly Archives: April 2012

Do you know that allowing customers to track packages is the most wanted online shopping feature? Do you know that Amazon recommends sellers to include shipping tracking numbers upon shipment confirmation as it is 2x less likely to receive negative Continue reading «5 e-Commerce Best Practices for Package Tracking»

Have you experienced UPS or Fedex leaving packages at your front door? In this post I am going to share with you some unlucky yet common cases that packages get stolen as it is left unattended or broken as the Continue reading «Package left at front door. Love or Hate?»

Do you know AfterShip can support tracking of over 40 couriers? Simply input a tracking number, AfterShip can auto detect the couriers of that tracking number and pass you the detailed delivery results, including UPS tracking, DHL tracking, USPS tracking, Continue reading «USPS Tracking, UPS Tracking, FedEx Tracking, DHL Tracking & More»

 AfterShip’s Shopify apps is now in open beta for Shopify merchants to try. Now Shopify merchants can enjoy an automated way to track packages and send out delivery notifications to customers when the package is in transit, out for delivery and delivered. Support now 39 Continue reading «Package Tracking Apps for Shopify (Beta Test – Free $30 Credit)»

I pointed out earlier that Zappos and most online retailers are not doing a great job after shipping. Rather than just sending out a tracking number, online retailers should keep customers informed of the latest delivery through notification messages. If Continue reading «Zappos To Text Customers Before Package Is Delivered? Should They? »