Considering the upcoming holidays, consumers will like to make purchases of their favourite products. They'll want as well to send gifts to their friends and family across the globe. You will want to do that to.
No only it is essential for online merchants to make their purchase experience an excellent one, but the delivery part has to respect tight deadlines.
Apart from ensuring accurate stock availability, having an ability to reach out multiple consumers’ product delivery preferences can help online merchants enhance their shopping experience throughout the season.
Upcoming best-selling days of the year for online store owners to boost revenue
Thanksgiving Day- 24th November 2016
Black Friday Day- 25th November 2016
Cyber Monday- 28th November 2016
Free Shipping Day- 18th December 2016
Super Saturday- 24th December 2016
Christmas- 25th December 2016
Boxing Day- 26th December 2016
New Year’s Eve- 31st December 2016
How shipping companies are improving Holiday Season?
Considering the rush of orders during the busiest days of the year, the happy you make shoppers the better chances of holding them back to your store even after the Holidays.
With multiple options available in the market, sellers may get confused as to which shipping company is offering what holiday benefits to reach shopper’s specific needs throughout the season.
To make it easy, we have decided to come up with this blog post that can help online merchants gain insights about the most effective shipping services to enhance consumer’s holiday shopping experience.
First, let’s start with Federal Express (FedEx)
... that strives for in-time delivery experience is helping online merchants with an ability to offer flexible delivery options as per the shopper’s choices.
1 - Allow shoppers to fix their delivery dates and time
FedEx Appointment Home Delivery shipping option will help sellers to meet shopper’s purchase delivery preference as per their time and date. However, this window is open for Tuesdays to Saturdays anywhere from 9 a.m. to 8 p.m.
How will it benefit you? Shoppers will most likely make their holiday purchases from the brand that allows them an ability to receive products at their own convenience, just because they fear about their purchase order being sent back in case of the recipient not available at home.
This shipping option can help you allow shoppers to fix an appointment with the FedEx employee who would contact the recipient before delivery. This way, you can ensure shopper’s purchases and gifts are delivered in person.
2 - Allow shoppers to receive their orders within confirmed hours of day
FedEx Evening Home Delivery shipping option will help online merchants to meet shopper’s purchase delivery preferences during specific fixed hours of the day. This window offers delivery anywhere between from 5 to 8 p.m.
How will it benefit you? Shoppers will expect their purchase orders are being delivered during the most convenient hours of the day (mostly evenings) when they are sure of someone being there to receive the product.
Adopting this shipping window, you can eliminate the risks of losing potential shoppers who may fear of getting their products/gifts delivered during odd hours of the day.
3 - Allow shoppers to ensure date-certainty delivery
FedEx Date Certain Home Delivery shipping option will help online merchants meet their shopper’s delivery preference for a requested day within the week. However, this window is only open between Tuesdays to Saturdays.
How will it benefit you? Many people would like to send gifts to their friends and family, however, on the other side chances of the recipient not being in town increases.
This shipping window can help shoppers to book fix a date for delivery to make they their loved ones will be there to receive their gifts.
4 - FedEx additional delivery option
Hold at FedEx Location is another beneficial option for online store owners during rush days as it allows shoppers an ability to “Pick up,” as well as, “Hold” shipments even after the package are sent out for delivery.
This delivery option is available with FedEx Express, FedEx Ground and FedEx Home Delivery shipments. Hold at FedEx Location also helps sellers to secure their shipments against theft, loss and damage.
How will it benefit you? There may be times when shoppers would like to pick up their purchases themselves from the nearest FedEx store. This can be either due to change in the delivery address, not sure about the recipient availability at the delivery address, or even in the case of wanting to receive the product at the earliest.
This shipping options will help online merchants allow shoppers to request for delivery at a FedEx location, from where the recipient can go and collect their purchases/gifts at their convenient time. For the packages that have already been sent out for delivery can be re-directed to a FedEx location to allow recipients an ability to receive their products before the scheduled delivery time.
5 - Allow shoppers same day delivery option
FedEx SameDay shipping option will help online store owners to meet their shopper’s purchase preference delivery for the same day. This shipping window is available throughout all 50 states.
How will it benefit you? Many shoppers may end up with the last moment shopping and gifting of products, however, not being able to ensure quick delivery can spoil their holiday season mood.
Adopting FedEx SameDay shipping service, you can attract all those shoppers who would like the fastest delivery to ensure products/gifts are delivered in time, especially when needed the most.
To know about FedEx Holiday schedule, click here.
Next, over to United Parcel Service (UPS)
... that helps sellers to ensure their shopper’s holiday gifts are delivered within transit times of three or more days dependent with specific origins and destinations.
1 - Considering Black Friday and Cyber Monday Delivery
UPS Next Day Air: All packages picked up on November 23rd will be delivered on November 25th (Black Friday).
UPS 2nd Day Air: All packages picked up on 22nd November will be delivered on November 25th (Black Friday), while all packages picked up on 23rd, will be delivered on November 28th (Cyber Monday) except those packages that are labelled for UPS Saturday Delivery.
How will it benefit you? Black Friday and Cyber Monday being one of those best shopping time of the year, shoppers from across the globe would like to ensure their gifts and packages are delivered on those specific days.
Therefore, allowing shoppers with product delivery confirmation can automatically help you target potential shoppers who would like to ensure their products are delivered during the major year-end holidays.
2 - Considering Christmas week delivery
UPS Next Day Air: All packages picked up on 22nd December will be delivered before Christmas Day (on Friday, Dec 23rd).
UPS 2nd Day Air: All packages picked up on 21st December will be delivered before Christmas Day (on Friday, Dec 23rd).
UPS 3 Day Select: All packages picked up on 19th December will be delivered before Christmas Day (on Friday, Dec 23rd).
How will it benefit you? UPS does not allow pickup or delivery service on Christmas, however with most of the shoppers making purchases before Christmas, adopting the above shipping services you can ensure they are able to assist all those shoppers who wish to receive and send products/gifts before Christmas.
3 - Considering New Year week Delivery
UPS Next Day Air: All packages picked up on 29th December will be delivered before New Year’s Day (on Friday, Dec 30th)
UPS 2nd Day Air: All packages picked up on 28th December, will be delivered before New Year Day (on Friday, Dec 30th). While all packages picked up on 29th December will be delivered on Tuesday, Jan 3rd, 2017.
UPS 3 Day Select: All packages picked up on 27th December will be delivered before New Year Day (on Friday, Dec 30th).
How will it benefit you? UPS does not allow pickup or delivery service on New Year's Day, however, you can offer their shoppers a confirmation to their product delivery prior to New Year’s Eve.
This way allowing convenient delivery options, you can retain their Christmas shoppers for their New Year purchases too.
4 - UPS additional delivery service
UPS helps online merchants to offer a Saturday Delivery for 24th December also known as Super Saturday for packages that are labelled for Saturday Delivery. UPS Worldwide Express, UPS Next Day Air and UPS 2nd Day Air packages can be processed and labelled for delivery on that day.
UPS also allows On-Call Pickup service for UPS Air and international Air packages too.
How will it benefit you? Apart from allowing shoppers an ability to confirm a Saturday Delivery, you can also request for product pickup facility from any location they stock their inventory. This way, you can gain an added advantage of living up to every shopper’s delivery expectations within time.
To know about UPS Holiday schedule, click here.
Lastly, United Stated Postal Service (USPS)
... that had 29,000 Holiday seasonal workers in 2015, this year the popular shipping company is planning to hire 35,000- 40,000 to ensure ecommerce entrepreneurs are able to offer a positive shopping experience to shoppers worldwide.
What can be those USPS shipping windows and how does it help online merchants during Holiday Season?
1 - Priority Mail Express
This shipping window will allow Overnight Delivery Guarantee, available 365 days a year. Also, a money-back guarantee is offered as a security to store owners.
How will it benefit you? Many last moment shoppers would like to receive and send gifts on major holidays.
This shipping window can help sellers gain a competitive advantage by allowing shoppers an ability to make a purchase and expect delivery the very next day.
2 - Priority Mail Express International
This shipping window will help sellers offer a 3-5 business days’ delivery for products over more than 190 countries. Also, some countries are eligible for a money-back guarantee.
How will it benefit sellers? Sellers who deal internationally often think twice of accepting orders as they fear of not being able to deliver products in time.
Considering this shipping window seller can not only encourage themselves to accept orders from multiple countries but also ensure they are able to schedule shopper’s international holiday delivery within 3-5 business days.
3 - First Class Mail
This shipping window can be beneficial to sellers who deal with lightweight products that can include postcards, letters, greeting cards, etc.
How will it benefit sellers? People who aren’t able to meet their loved ones during special occasions would like to ensure their wishes reach in time. The turnaround time is 1-3 business days.
Keeping this shipping window open for shoppers, sellers can ensure they are able to allow their customers connect with the friends and family during the most auspicious days of the year.
4 - First Class Mail International
This shipping window allows cost-effective international lightweight package delivery covering, with its service in more than 180 countries.
How will it benefit sellers?
Similar to First Class Mail service, this shipping window will ensure sellers are able to allow their customer’s send wishes to their dear ones almost anywhere across the globe.
Offering an International Price Calculator, sellers can even calculate their international shipment costs and ensure shoppers are aware of the charges for improved international holiday shopping experience.
To know about USPS Holiday schedule, click here.
Peak season can surely bring a rush of orders, and, focusing on the shipping services sellers can prepare their shipping strategies to attract shoppers, as well as, enhance purchase experiences by offering shipping windows to accommodate shopper’s holiday season delivery needs.
Orderhive is simple inventory management software for online sellers that streamline inventory and shipping across multiple channels
Good Luck :)