What's new in Returns Center

We are proud to announce the availability of Zones and Routing Rules in AfterShip Returns Center.

Zones

Group countries into a zone. Customers returns using the same ways in a zone.

e.g. For US, we send returns labels to customers.
e.g. For rest of world, customers could returns with their choice of couriers.

Routing Rules

Configure relevant Returns Methods to customers by setting rules in a "if this then that" manner.

e.g. If returns reasons is Damaged items then customers could Ship with a returns label for Free

An example

Zones and Routing Rules screenshot

With the above settings, your returns process is automated.
US & Canada

  • Provide FREE returns for faulty goods
  • Charge for a USD 8 restocking otherwise

Other countries

  • Customers can always return with their own choice of courier regardless the reasons

Try it out for free. Sign up Returns Center.